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4G hub

StephenT69
Explorer

‎10-01-2026 04:54 PM

Hi, I was sent a 4G Hub as an interim measure until my full broadband was set up, as this is now set up and working do I now need to return the 4G mini hub?

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3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎10-01-2026 05:02 PM

Yes, if Connectivity Backup (aka Hybrid Connect) isn't included in your BB plan. What is the name of the EE BB plan you are on including its speed?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
StephenT69
Explorer
In response to XRaySpeX

‎10-01-2026 09:13 PM

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XRaySpeX
EE Community Star
EE Community Star
In response to StephenT69

‎10-01-2026 09:33 PM

Yes, Connectivity Backup is part of your plan altho' it has already been "Got".

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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