2 week review of EE 1.6gbs

[Bluenose_Dave]

Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,

i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 650-820  what is not bad, i m running with them hardwired with a lan to them, i know WiFi 6 max speeds are 1200 but rarely get them in the real world 

this package feels like it been rushed out, my reason for saying this are,  openreach engineers laptops have 1gb Ethernet ports so they are unable to check speeds from ONT or any other Speedtest at your home if you are on the 1.6gbs package

the EE router having only 1gb LAN, also it comes with a cat 5e cable, this cat of cable does up to 1gb, so if you are on 1.6gb/s you will need to get a new Ethernet lead to connected the smart hub plus to the ONT

all the WiFi features like work and game mode and WiFi controls dont work, it say page not found, i have heard that the WiFi enhanced feature has been turn off so the team can look at it and fix it as it affecting a lot of users and should be back after a month, i am unable to check speed via the router page this time it asking for me to make an EE account

speeds and connection has been stable and good, but i did have a lot of issues getting the service

i know of people who have bought a 3rd party router so they can get full access to the raw 1.6gbs speeds, and they are having no issues on speeds as router has 2.5gb LAN on them unlike the EE smart hub plus

i have bought a usbc to 2.5gb Ethernet adapter so i can test the raw speeds at the ONT, plus if openreach do need to test speeds at my home they will be able too

so in short i hope you can see why i think this package has been rushed out from the fact openreach dont have the kit to test speeds at the customer home, to all the issues with the new smart hub plus

[garetc]

They said this to me after I asked to move to the SA plan. 

In the end the CS person spoke to a TL who said if I wasn’t bothered by the number she’d do an immediate cessation on the line and then set me up a brand new line.

I hadn’t managed to port my number of yet so it worked out well but if you’re on a monthly rolling plan seems a bit silly you can’t flex up or down as you please! 

[Bluenose_Dave]

As it classed as transfer of ownership I stuck for 6 months, but might do the silly way next month as I had enough of ee and sorting stuff the last week. how are speeds on the 5gSA ? much faster?

[timprocter]

Hi Dave, I 100% keep reading the updates on this post and agree with most parts BUT!!!

Does anyone remember these speeds (this was mine) before we had fibre installed?

I struggled to open emails never mind downloading files of any description..😵

Who else can remember these dismal days, check out that upload too...😑

ZZZZZzzzzzzzzzzzz

[Bluenose_Dave]

Smart hub 2 has came and it plugged in and running few black spots as it not compatible with the reapeaters

[JimM11]

@Bluenose_Dave C'est la vie as the french would put it, you will just have to wait until your next EE shipment, and remember keep it all, send EE TL little note, you messed me about so much, i need this all for future DOWNS!

[Bluenose_Dave]

Too bloody right it strange to see the bt smart hub 3 again looks small compared to the smart hub plus

[JimM11]

@Bluenose_Dave compact and bijou, pretty damn good router, holds its own with many of the non ISP models!

[garetc]

SA isn't faster, in most cases it's 50 - 60% the speed of NSA, I've got SA on O2 and a Vodafone SIM and they're the same. It's more efficient for the network as it doesn't rely on having 4G so works out better for them. Ping time is supposed to be better but by 1 or 2ms isn't exactly the revolution the marketing promised us! I think the only real benefit of it is that it uses less battery on your handset and VoNR (voice on 5G which only EE have) is better quality.

When mmWave comes along it in theory should be much faster!

[JimM11]

@timprocter My you were really stretching the internet at that time! History they say goes round full circle, lets just hope never on fibre....

Little ditto you may like. Frank Ifield - I Remember You (youtube.com)

[gmbuspunk]

@Bluenose_Dave thanks for that number it appers that department is closed now my exec advisor said im on the list but ive heard nothing as of yet but there contacting me on tuesday i belive