2 week review of EE 1.6gbs

[Bluenose_Dave]

Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,

i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 650-820  what is not bad, i m running with them hardwired with a lan to them, i know WiFi 6 max speeds are 1200 but rarely get them in the real world 

this package feels like it been rushed out, my reason for saying this are,  openreach engineers laptops have 1gb Ethernet ports so they are unable to check speeds from ONT or any other Speedtest at your home if you are on the 1.6gbs package

the EE router having only 1gb LAN, also it comes with a cat 5e cable, this cat of cable does up to 1gb, so if you are on 1.6gb/s you will need to get a new Ethernet lead to connected the smart hub plus to the ONT

all the WiFi features like work and game mode and WiFi controls dont work, it say page not found, i have heard that the WiFi enhanced feature has been turn off so the team can look at it and fix it as it affecting a lot of users and should be back after a month, i am unable to check speed via the router page this time it asking for me to make an EE account

speeds and connection has been stable and good, but i did have a lot of issues getting the service

i know of people who have bought a 3rd party router so they can get full access to the raw 1.6gbs speeds, and they are having no issues on speeds as router has 2.5gb LAN on them unlike the EE smart hub plus

i have bought a usbc to 2.5gb Ethernet adapter so i can test the raw speeds at the ONT, plus if openreach do need to test speeds at my home they will be able too

so in short i hope you can see why i think this package has been rushed out from the fact openreach dont have the kit to test speeds at the customer home, to all the issues with the new smart hub plus

[garetc]

Has any of you heard anything today? I just called my complaints handler to see what the plan / update is but she was on the phone. 

[Bluenose_Dave]

I heard from Brett but only to say he will call me Monday and see if the replacement smart hub plus as fixed the lack of connection,nothing about the pro router, and I not expecting any updates today unless it is to let me know it been ordered 

the replacement best come tomorrow as the AJ fight is on

[gmbuspunk]

Is joshua fighting tommrow

[Bluenose_Dave]

Yes. Anthony Joshua V Daniel Dubois 

[JimM11]

@Bluenose_Dave Cutting it fine, have you got plans arranged it case of pear shaped!

[Bluenose_Dave]

Things out of my control as the current smart hub plus is knackered

back up is the trusted hotspot of my phone

[gmbuspunk]

Could be a good fight did you get tv through ee

[Bluenose_Dave]

No I don’t   Last I knew you could not get tv phone etc while on the 1.6gb services,

[JimM11]

@Bluenose_Dave With all the troubles you have had, when you get a spare EE Router, keep hold tell them there not getting it back, you need it more than EE Does!!!

[Bluenose_Dave]

lol I thought the same a few times