16-02-2024 10:46 AM
Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,
i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 650-820 what is not bad, i m running with them hardwired with a lan to them, i know WiFi 6 max speeds are 1200 but rarely get them in the real world
this package feels like it been rushed out, my reason for saying this are, openreach engineers laptops have 1gb Ethernet ports so they are unable to check speeds from ONT or any other Speedtest at your home if you are on the 1.6gbs package
the EE router having only 1gb LAN, also it comes with a cat 5e cable, this cat of cable does up to 1gb, so if you are on 1.6gb/s you will need to get a new Ethernet lead to connected the smart hub plus to the ONT
all the WiFi features like work and game mode and WiFi controls dont work, it say page not found, i have heard that the WiFi enhanced feature has been turn off so the team can look at it and fix it as it affecting a lot of users and should be back after a month, i am unable to check speed via the router page this time it asking for me to make an EE account
speeds and connection has been stable and good, but i did have a lot of issues getting the service
i know of people who have bought a 3rd party router so they can get full access to the raw 1.6gbs speeds, and they are having no issues on speeds as router has 2.5gb LAN on them unlike the EE smart hub plus
i have bought a usbc to 2.5gb Ethernet adapter so i can test the raw speeds at the ONT, plus if openreach do need to test speeds at my home they will be able too
so in short i hope you can see why i think this package has been rushed out from the fact openreach dont have the kit to test speeds at the customer home, to all the issues with the new smart hub plus
30-09-2024 12:21 PM - edited 30-09-2024 12:23 PM
Just had the following text from EE
Hi from EE, Thank you for your interest in our new Smart Hub Pro with WiFi 7.
We will place the order for this to be sent in the next 4 working days. You will receive texts or emails to confirm the delivery timeslots. To confirm this will not change your existing contract price or Terms and Conditions.
Kind Regards, EE
so it is looking like this week should be the week to get them finally
30-09-2024 12:50 PM
Just had exactly the same message! 🥳
30-09-2024 12:50 PM - edited 30-09-2024 12:50 PM
Brilliant news hopefully i get my text soon
30-09-2024 12:53 PM
As 2 of us have had the text about them, the rest of us should if on the list by what ever name it is
30-09-2024 12:57 PM
I hope it is send with a repeater, obviously have to call to get more, the limit for these is up to 4 smart hub plus was only 3
30-09-2024 12:57 PM - edited 30-09-2024 12:58 PM
Also just had the exact same text, it does also come with an extender
30-09-2024 01:07 PM
Cheers for letting me know it is sent out with one, as it has 2x 2.5gb I be after a couple more to have fun with the speeds
30-09-2024 01:40 PM
Mums had the text result its happening could be less than 2 weeks away
30-09-2024 03:02 PM
Just had the same sms at 12.58 just have to see if it does come in the next 4 working days. 😃
30-09-2024 05:42 PM
More news there looks like there being dispached by friday and we should recive them monday/tuesday @Latest things are going well