16-02-2024 10:46 AM
Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,
i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 650-820 what is not bad, i m running with them hardwired with a lan to them, i know WiFi 6 max speeds are 1200 but rarely get them in the real world
this package feels like it been rushed out, my reason for saying this are, openreach engineers laptops have 1gb Ethernet ports so they are unable to check speeds from ONT or any other Speedtest at your home if you are on the 1.6gbs package
the EE router having only 1gb LAN, also it comes with a cat 5e cable, this cat of cable does up to 1gb, so if you are on 1.6gb/s you will need to get a new Ethernet lead to connected the smart hub plus to the ONT
all the WiFi features like work and game mode and WiFi controls dont work, it say page not found, i have heard that the WiFi enhanced feature has been turn off so the team can look at it and fix it as it affecting a lot of users and should be back after a month, i am unable to check speed via the router page this time it asking for me to make an EE account
speeds and connection has been stable and good, but i did have a lot of issues getting the service
i know of people who have bought a 3rd party router so they can get full access to the raw 1.6gbs speeds, and they are having no issues on speeds as router has 2.5gb LAN on them unlike the EE smart hub plus
i have bought a usbc to 2.5gb Ethernet adapter so i can test the raw speeds at the ONT, plus if openreach do need to test speeds at my home they will be able too
so in short i hope you can see why i think this package has been rushed out from the fact openreach dont have the kit to test speeds at the customer home, to all the issues with the new smart hub plus
21-09-2024 06:39 PM
@gmbuspunk It's probably the busiest number in EE now, and all are out taking chill out medicine, they will all need them...
21-09-2024 07:11 PM
They’re only open Monday to Friday which is great when you have a technical problem… you have to wait until they re-open. 🤯
21-09-2024 08:32 PM
Royal Mail text saying my ee parcel will be delivered on Tuesday I think this is the replacement smart hub plus
21-09-2024 08:51 PM
@Bluenose_Dave At this rate, the postie will be wondering what's going on, no doubt Pro on its way, delivery for Friday, that's what you want to hear!
21-09-2024 09:00 PM
Anyone seen any you tube reviews for the WiFi 7 router yet or even a written review? Seems weird as normally the reviews come out just prior to launch as a marketing tool makes me wonder (along with the poor rollout) if there are some issues with the router / firmware that they are trying to fix behind the scenes
21-09-2024 09:09 PM
Ee posting out tracked 48 so at best weds if posted Monday
21-09-2024 09:19 PM
@cliffy37 Those that have received are so full of joy and happiness that they cannot express it.
21-09-2024 10:58 PM
Wied that could be a pro though @garetc like a certain housing have more holidays than Judith chalmers
21-09-2024 11:03 PM
With the smart hub 2 I had a email saying about it being a smart hub 2 set out , this time it was only the Royal Mail text, but I expect it just the replacement smart hub plus
22-09-2024 12:20 AM
@Bluenose_Dave you strike me as abit young to rember judith chalmers