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2 week review of EE 1.6gbs

Bluenose_Dave
Established Contributor
Established Contributor

Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,

i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 650-820  what is not bad, i m running with them hardwired with a lan to them, i know WiFi 6 max speeds are 1200 but rarely get them in the real world 

this package feels like it been rushed out, my reason for saying this are,  openreach engineers laptops have 1gb Ethernet ports so they are unable to check speeds from ONT or any other Speedtest at your home if you are on the 1.6gbs package

the EE router having only 1gb LAN, also it comes with a cat 5e cable, this cat of cable does up to 1gb, so if you are on 1.6gb/s you will need to get a new Ethernet lead to connected the smart hub plus to the ONT

all the WiFi features like work and game mode and WiFi controls dont work, it say page not found, i have heard that the WiFi enhanced feature has been turn off so the team can look at it and fix it as it affecting a lot of users and should be back after a month, i am unable to check speed via the router page this time it asking for me to make an EE account

speeds and connection has been stable and good, but i did have a lot of issues getting the service

i know of people who have bought a 3rd party router so they can get full access to the raw 1.6gbs speeds, and they are having no issues on speeds as router has 2.5gb LAN on them unlike the EE smart hub plus

i have bought a usbc to 2.5gb Ethernet adapter so i can test the raw speeds at the ONT, plus if openreach do need to test speeds at my home they will be able too

so in short i hope you can see why i think this package has been rushed out from the fact openreach dont have the kit to test speeds at the customer home, to all the issues with the new smart hub plus

FFTP Busiest Home Bundle 1.6Gb,
Smart hub Pro and 3 backhauled smart WiFi Pro extenders
WiFi 7 devices iPhone 16 Pro Max
626 REPLIES 626
datamonkey
Investigator
Investigator

Hang on,  is this 1.6Ggbps down and only 100mbps up?


The first screen shot from someones test showed 100mbps up?   Hope thats not right.

JimM11
Brilliant Contributor
Brilliant Contributor

@datamonkey Non symmetrical service at present, so are you surprised?

Replying to myself here! 

That is mad though, 1.6gpbs down and only 100mbps up!!

Totally get the Non symmetrical service,  its near enough always been this way in the UK,

But even with BT Fibre i was getting 220mbps up. on the 1gbps down packaged.

Im just shocked.      

Perhaps most of their customers dont see the benefit of the upload speed and just see the large down numbers.

Bluenose_Dave
Established Contributor
Established Contributor

I also think it down to the GPON hardware within openreach networks that limits these factors

 

FFTP Busiest Home Bundle 1.6Gb,
Smart hub Pro and 3 backhauled smart WiFi Pro extenders
WiFi 7 devices iPhone 16 Pro Max
timprocter
Established Contributor
Established Contributor

Clearly marked on the EE website what the speeds are, why are you so shocked.

And this is what we get. 

Full Fibre Busiest Home Bundle 1.6Gb.
JimM11
Brilliant Contributor
Brilliant Contributor

@datamonkey All ISP driven, if you need fast data out, then more ISP's if available do so, BT is rated at 220mb/s but it all depends on what/were.

@timprocter   Wasnt that clearly marked to be honest,  had to do some digging to find it,  plenty of mentions of the x44 speeds and upto 1.6gbps down,  but nothing highlighting the upload 😉

Not trolling or looking to start an argument,  was just surprised shall we say.

datamonkey
Investigator
Investigator

Im lucky,  I have a synchronous connection with another provider,  was just investigating what EE could offer me as my mobile provider.

timprocter
Established Contributor
Established Contributor

@datamonkey 

ee.jpg

Full Fibre Busiest Home Bundle 1.6Gb.