16-02-2024 10:46 AM
Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,
i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 650-820 what is not bad, i m running with them hardwired with a lan to them, i know WiFi 6 max speeds are 1200 but rarely get them in the real world
this package feels like it been rushed out, my reason for saying this are, openreach engineers laptops have 1gb Ethernet ports so they are unable to check speeds from ONT or any other Speedtest at your home if you are on the 1.6gbs package
the EE router having only 1gb LAN, also it comes with a cat 5e cable, this cat of cable does up to 1gb, so if you are on 1.6gb/s you will need to get a new Ethernet lead to connected the smart hub plus to the ONT
all the WiFi features like work and game mode and WiFi controls dont work, it say page not found, i have heard that the WiFi enhanced feature has been turn off so the team can look at it and fix it as it affecting a lot of users and should be back after a month, i am unable to check speed via the router page this time it asking for me to make an EE account
speeds and connection has been stable and good, but i did have a lot of issues getting the service
i know of people who have bought a 3rd party router so they can get full access to the raw 1.6gbs speeds, and they are having no issues on speeds as router has 2.5gb LAN on them unlike the EE smart hub plus
i have bought a usbc to 2.5gb Ethernet adapter so i can test the raw speeds at the ONT, plus if openreach do need to test speeds at my home they will be able too
so in short i hope you can see why i think this package has been rushed out from the fact openreach dont have the kit to test speeds at the customer home, to all the issues with the new smart hub plus
13-09-2024 10:44 AM
The new router launch is on Tuesday 17th sept, if you are on the 1.6gb connection it is free, I am going to try and be cheeky and call on Monday, but Tuesday should be fine as it launches then
13-09-2024 10:47 AM
I will be also ringing for my free upgrade on Monday / Tuesday.
Thanks for the update Dave.👍
13-09-2024 10:51 AM
Hi Tim, how the devil are you bud? yes finally the 2.5gb LANs on the EE router, finally I be able to have some fun with the connection speeds
13-09-2024 10:54 AM
Let us know how it goes.
I suspect there will be some wrangling and asking to be put through to the team in Belfast
13-09-2024 10:56 AM
Yes I was told get put through to the next gen 1gb plus team,to request it, I’m guessing they going to get a few call on the day
13-09-2024 11:15 AM
Hi Tim, how the devil are you bud? yes finally the 2.5gb LANs on the EE router, finally I be able to have some fun with the connection speeds
---------------------------------------------------------------------------------------------------------------------------------------------
Doing fine thanks Dave, 1.6Gb Package has worked superb since I got the TP_Link BE19000 Router installed with no drop in speeds and zero down time. Glad EE are finally sorting out a Router that can handle this package and look forward to you're findings mate.
Keep us updated as to when we can "Actually" get this hardware, I will keep an eye on this post.🙂
13-09-2024 11:18 AM
I will do Tim, have you seen what it looks like? A soap dispenser spings to mind
13-09-2024 11:20 AM
Hahahahaha not too bothered about the looks Dave, it's the results that count, I've seen the pictures of it.😁
16-09-2024 11:15 AM - edited 16-09-2024 11:44 AM
Any new on getting the the new router
Just been on to bt she rang through to next gen and apparently there been a delay there not going to be relesed to nóvember time
16-09-2024 11:55 AM
I not spoke to them as busy all day was going to call this evening, if what you heard is right it really disapointing news