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1.6Gb keeps fluctuating between 0 and 1500Mbps

CptBourbon
Explorer

‎16-08-2026 01:57 PM

I have the 1.6Gbps plan with a Smart Hub 7 pro and a WiFi Extender 7 Pro. the extender is connect to two pcs upstairs via ethernet, one 1Gbps port and a 2.5Gb port, the speed are currently fluctuating between 0 and 1500Mbps. a steam game downloading to a ssd will not go past 500mbps, and speeds tests struggle to go past 600mbps. I have reset my ONT extender and router and nothing has worked so far. I am struggling on what could be doing this.

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10 REPLIES 10
XRaySpeX
EE Community Star
EE Community Star
In response to JimM11

‎16-08-2026 06:09 PM

Don't worry, the images were awaiting approval. I have now done so & they should appear soon.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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