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Community Activity
iPad Mini 2024 dispatch issue
Hi there, hopefully someone at EE can help here. I’ve been trying over the app to find a way to speak to someone, seemingly to no avail. I ordered an iPad mini 2024, 128gb in space grey on the 9’th March 2025, and the confirmation email states I shou...
Small Sports Sponsorship
Hi, I am one of the organisers of a tournament for the now-dying sport of Shove Ha'penny. I am on a mission to promote the sport beyond where it is now in any way I can. Each year we organise an Open Tournament here in Newport, South Wales, last yea...
Leaving EE at the end of my contract
Hi, please explain like I'm 5. My contract is up at the end of May (it's the middle of March now)Once it's up, I want out but I want to keep my number.How do I do this, please?Thanks.
Sim
I’ve tried ordering a sim package 2 times but it keeps saying my order has been cancelled why is this?
Move from New EE to Sky
My new EE Broadband and VOIP close and cancel on 11th March 2025, but got told last bill would be processed last week and never did, also when you go into Bill it is no longer given an estimate bill, also closethe Broadband account still lingering o...
Upgrading EE TV
When I was with BT it was very easy to upgrade your TV package from the box. It was equally easy to downgrade from the website.however it is more difficult with EE as these simple operations have to be done by contacting EE customer services which ...
dificuldade em se comunicar com o ee
It's been more than 10 days since I contracted internet at my residence and I made a change to my current chip plan, making the payment monthly. Until then, everything was very smooth. Everything was done in the store, then in person, where one of th...
1116 messages are they a scam?
Are these message from 1116 real or a scam?Us again, Don't forget your amazing offer. Unleash 5 days of unlimited data, minutes and texts for just £5. As many times as you like. Until midnight, Saturday 29th March.All you need to do is have a balance...
Issue logging into NOW TV after transferring to EE
Hello,can anyone advise how we log in to our NOWTV, as we swapped from BT to EE and now are unable to login with the given details appears, there are two accounts under the same email address linked.the given username does not work, resetting passwor...
Resolved! Iphone 16 stock
I ordered an upgrade to a 16 teal 265GB. It’s saying that the order is confirmed but I haven’t received any updates regarding delivery. I was wondering if it’s low in stock, when would it be delivered? Or is it possible to change the colour to anothe...
