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Community Activity
Security passed by someone else- SIM taken out in my name
Hi,I received the following message:I got in touch via chat and it turns out a sim was ordered in my name to a completely different address. This has been cancelled by EE but of course this is extremely distressing. My EE password has been changed (i...
Change of ownership problem
How do my partner and I change ownership of her number from her account to mine she can't work out which options she needs when she rings the number
Minimum purchase to recieve existing customer discount
Hello! I've been looking into switching to EE for a while now but I haven't been able to justify the price increase from my Vodafone plan. The 5GB no frills plan is close, but not without the existing customer discount.What is the minimum I need to p...
Account Closed but I can still log into Netflix/Now TV
My EE TV account is closed (have email confirmation and no Direct Debit payable to EE and I’m back with BT Broadband only and DD is with BT and they are billing me monthly for Broadband only. I can still log into Netflix and Now TV but am paying no s...
How can i change my home address
Hello how can i change my home address
Slow browsing, loading images videos on social media
Hello, i bought new sim and i am keep facing this strange issue like i am getting good speed but when it comes to browsing website even like wikipedia, and loading images and videos on social apps it is like speed is only about 1mb i got new sim port...
Moderate NAT: UPNP not succesful - PS5&XBox - WiFi 7 Router
Hi, I've seen a few threads taking about this but it seems that they've never been resolved. I game using PS5/XBox and since upgrading from BT to EE have been hit with the above problem. The XBox will display 'moderate NAT UPNP not successful'. If yo...
Is my account in credit
How can I see if my account is in credit
EE Compatibility with House Alarm
I am considering subscribing to EE broadband. However, there is some confusion surrounding if the EE broadband is compatible with House alarm systems such as ADT. Obviously if EE broadband is not compatible with my ADT house alarm then I won’t be abl...
Safe Search won"t turn on
Hi - can someone from EE technical support please help me with this. I can't be the only customer experiencing this problem. Anyone else out there having the same problem? "Safe search" blocks all the porn sites & probably lots more dodgy stuff that ...
