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upgrades

tommytune1942
Investigator
Investigator

‎10-07-2020 12:58 PM

I have done the installation set up for my iPhone 7 inserted the SiM (nano) but still have no service because the it is still tied to the sim in my old phone which receives calls and texts. WHAT SHOULD I DO 

 

Tommy Tune 1942

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎10-07-2020 01:38 PM

@tommytune1942   Does your old Sim fit in your new phone if it does just put that in it.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
tommytune1942
Investigator
Investigator
In response to Chris_B

‎10-07-2020 01:46 PM

Many thanks. I think with the aid of the Community that i have managed to activate my new Sim. Should know within a few hours but failing that I will try and put the old Sim .

 

Very kind of you to help me.

 

Tommy Tune 1942

0 Helpful