Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

upgrade

Scott_pr2
Explorer

‎25-08-2020 06:57 PM

I odered my upgrade last friday, i have a confirmation email. But since then nothing, no delivery date or txts. Even though it says dispatched in 1 day. I have tried calling 150 but end up on hold for an hour.

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎26-08-2020 08:40 AM

Hello @Scott_pr2. 

 

Thanks for coming to the EE Community. 

 

I am sorry to hear you have not yet received your order. 

 

What phone did you order?

 

Please also provide colour and memory size. 

 

Speak soon, 

 

Katie.

0 Helpful
Scott_pr2
Explorer
In response to Katie_B

‎26-08-2020 08:59 AM - edited ‎26-08-2020 09:00 AM

Samsung galaxy s10 lite 

Prism black

128 gb

0 Helpful
Katie_B
EE Community Support Team
In response to Scott_pr2

‎26-08-2020 09:10 AM

Thanks for getting back to me @Scott_pr2. 

 

I can't see as to why this would be delayed when you have a moment please check your community inbox. 

 

Katie 🙂

0 Helpful