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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

upgrade

I odered my upgrade last friday, i have a confirmation email. But since then nothing, no delivery date or txts. Even though it says dispatched in 1 day. I have tried calling 150 but end up on hold for an hour.

Has my order been accepted

I have put in an order for upgrade and it says it’s being processed am I going to be getting my upgrade? Or is there chance it can be turned down?

Resolved! Misrepresentation and misselling of service contract

Hi,Summary - 1. Want to retain my number on EE without being on contract but flexibility of PAYG/top up as required.2. Went into store, was told not possible severally that i have to get a contract to keep my number, misrepresentation and missold a c...

Help with iPhone 11 Pro max

Trying to connect my phone to charge and it come up with an error message to say that there has been water detected in my lightning connector and charging will damage my phone. Do I need to claim for a new phone on my insurance or will this problem r...

Iphone 11 Pro Max Random Reboots

Hi  I have a new iphone 11 Pro Max (had a few weeks) and it has started to reboot at random times. I can not find out any advice to work out what is causing it and what to do. Any help would be gratefully appreciated. So far I have 1) Manually reboot...

brawton by Investigator
  • 647 Views
  • 1 replies
  • 2 Helpful

Resolved! SIM card

I want to change my number. Can I order my own EE sim and stick it in my phone and my contract will just start working? 

Feslfc01 by Visitor
  • 1762 Views
  • 1 replies
  • 2 Helpful

Galaxy watch 3

Can I get a pay as you go esim for an unlocked Galaxy Watch 3 (when its released)

padgsy by Investigator
  • 671 Views
  • 7 replies
  • 1 Helpful

Two Lines

I cannot find any information on this, and cannot get through via telephone or the chat option - hence the post. I have two lines / sims on one iphone 11 pro, one of which is an electronic sim. I am essentially paying two contracts as I unfortunately...

astind90 by Explorer
  • 621 Views
  • 3 replies
  • 0 Helpful

Phone was supposed to be collected for repair

Hello all, After quite a while in the phone last week it was arranged for a courier to collect my phone for repair. I was told to expect an email with details and a courier by Wednesday. Neither has happened. Does anyone know how I can resolve this w...

Dan1984 by Explorer
  • 1166 Views
  • 2 replies
  • 0 Helpful