upgrade

[Scott_pr2]

I odered my upgrade last friday, i have a confirmation email. But since then nothing, no delivery date or txts. Even though it says dispatched in 1 day. I have tried calling 150 but end up on hold for an hour.

[Katie_B]

Hello @Scott_pr2. 

Thanks for coming to the EE Community. 

I am sorry to hear you have not yet received your order. 

What phone did you order?

Please also provide colour and memory size. 

Speak soon, 

Katie.

[Scott_pr2]

Samsung galaxy s10 lite 

Prism black

128 gb

[Katie_B]

Thanks for getting back to me @Scott_pr2. 

I can't see as to why this would be delayed when you have a moment please check your community inbox. 

Katie 🙂