switching provider form

[chrisfozz]

I got a PAC code from my old provider and filled in the 'Switching Provider Form'. I got a response saying EE have sent me a confirmation email but this has not been recieved. My email address is correct. I know it can take up to 5 days to change the numbers but why did i not get the confirmation email?

[Chris_B · Accepted solution]

@chrisfozz  personally I would call customer services and verbally give them the PAC code.   

[chrisfozz]

I did as you suggested and it's now sorted. Thank you.

[Leanne_T]

Glad to hear you got this sorted @chrisfozz

Thanks 🙂

Leanne.