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US Data Roaming
Hi, i'm currently in the US and purchased a 900mb 7 day roaming package however my phone won't let me connect to the internet. I have turned it on and off, turned data roaming on and off, tried putting it in flight mode then on again, i have tried se...
Emergency calls only
Got my son a safer sim. Put in his phone activated it. Went to my phone emergency calls only. Have I done something wrong.
TNT Sport Simulcast and thumbnails
Couple of observations/questions on the linear EPG TNT Sports channelsFirstly about content. Since the withdrawal of the Eurosport channels and their content being made available on TNT Sports I have noticed an increasing incidence of simulcasting t...
5G NR question - phone reporting NR SA but website says not available yet
So I am using a galaxy A15 on the all rounder plan.I have noticed over the last few weeks that going into android -> sim card status, it reports Mobile voice - NR SA Mobile data - NR SACellmapper app is showinggNB 594683 FDD NR SA So I assume EE are...
Coverage in Oxford
Update: 01 July 2025 For the first location, our engineers have started legal steps with the council to legally acquire the land and agree planning permission. Pending a positive outcome from the legal negotiations, we can start building the equi...
I paid before my starting date!
Hi, I renewed my plan before ky starting date as my monthly balance was over and I didn’t knew that renewing it will make no sense because it only renews on the same date. And now I want to know if the money I paid will be used to pay my next months ...
Help
I'm having trouble receiving one time passcodes is there any solutions
DTMF / touch tones do not work when roaming in the US
Hey everyone,I have a very strange, but entirely repeatable, problem when roaming with my EE plan in the US. I use a Google Pixel 7 Pro, but I remember experiencing this with a Pixel 6 Pro too back when I had that device.Whenever I am Stateside, any ...
call Recording
Is anybody else having problems with call recording, have followed the instructions to disable but am unable
Contact EE
I am out of EU and my pay as you go SIM doesn't work. I can't make a call or send a message. The chat option on the web doesn't work and I have no chat option on the App. I need to fix my connection issue before 3 months end which my sim card will be...
Latest from our Blog
Introducing Safer SIMs
These school holidays, 3.8million families are set to debate smartphone rules with their kids. To help, EE – the UK’s best network for families – today is launching a new suite of Safer SIMs . Safer S...
Switch on Netflix with EE TV
Here's a quick look at some of the highlights already available on Netflix, and some exciting new content coming soon. Out now Ginny & Georgia: Season 3 As Georgia's trial sends shockwaves through We...
Back to school tech deals
The move from summer into autumn means a fresh start for many. Whether it’s heading back to school, going to college, or returning to work after the holidays, you want to be ready. At EE, we have ever...
The P.H.O.N.E Chat
Giving your child a phone is a big deal. Not just for them, but for you too. You need to guide them through chats, safety on social media and everything online. That’s why we’ve created our P.H.O.N.E ...
