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phone problems

mbs240
Investigator
Investigator

‎23-03-2021 04:27 PM

Phone keeps saying no sim, but sim is inserted. and now my google, email and some other apps are not working

Any help would be much appreciated 

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎23-03-2021 04:31 PM

Hi @mbs240 

 

You have 2 separate issues here.

 

1: The SIM - are you on PAYG or pay-monthly, and have you tried restarting your phone?

 

2: The Android apps - take a read of this thread on the Android section of this board. You will need to update the "System Webview" or "Google Chrome" apps in your Playstore to resolve this. I am assuming this is a problem that started in the past 24hours.

 

If this is not the case, then my suggestion could be off-base.

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