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23-03-2021 11:04 AM
So I have premium benefits that I’m clearly paying extra for but they will not connect I have managed to get Apple Music I believe to work and arcade to work but I can’t get Apple TV to work I mean I’m still paying for it even though I have Apple TV+ add on on my 100 pound a month contract ?
23-03-2021 01:16 PM
Hi @Kaywatson26
Thanks for coming to the community.
Do you currently have a subscription for Apple TV+ with Apple?
If you log into your My EE app, and select add-ons do you have Apple TV+ showing as a Smart Benefit?
Thanks 🙂
Leanne.