phone calls

[peanutbarb]

why are my phone calls not listed on my bill anymore?

[bristolian]

Hi @peanutbarb 

Do you have (chargeable) itemised billing active on your account?

[peanutbarb]

I have no idea. I am not technically minded unfortunately.Sent from my Galaxy

[Christopher_G]

Hi @peanutbarb

Welcome to the community.

If you pay extra for itemised billing, the numbers will show on your bill. Your My EE account and your bill will tell you whether you pay extra for that.

Chris

[peanutbarb]

I pay £8/month for that but no itemised calls on my bill Sent from my Galaxy

[Christopher_G]

It sounds like you may not pay for itemisation, that's why they don'y show on there, @peanutbarb.

If that's something you'd like, I recommend speaking to our Mobile Care team.

Chris