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Community Activity
No PHONE in delivery box
I have received my upgrade parcel from DPD today opened the box and only the paper work and SIM arrived! I contacted EE within 5 minutes of receiving this and was told this would be investigated and i will be contacted within 72 hours from the suppli...
Perks At Work - EE Broadband - Discount Code Not Working
Hello All,Unfortunately I have been having a nightmare trying to apply the EE Corporate Pricing Discount for the broadband services. From the PerksAtWork website, I navigate to the link they provide. This takes me to the EE Home Broadband page. I the...
Connection Dropping Out At The Same Time Every Day
Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...
Netfix
Is it just me or is there anyone else struggling to watch Netflix? Every time I try to watch it, it opens then stops within seconds blaming a streaming device that needs unplugging. I’ve tried the EE help tab to check my internet speed etc and even t...
Calls cut out after 5 minutes
I have started to have this problem too. Exactly at 5 mins the call gets cut off. I am in the UK using my EE sim. It happens when I am at home or when I am out.
No Longer getting 4G+
Basically since 4g came to my area its been 4G+ but a few months ago, there was an issue in my area which took about a day to fix but since the fix im only getting 4G and not 4G+. I've noticed that the speeds have been lower too, the mast at my paren...
BT Smarthub2 on a FTTC 40/10 split.
Screen captures from the BT Smarthub2 and will also be same for the EE Smarthub(2023) Version.
5G and Signal Issues since switching to ESIM!
I've just switched to a new ESIM and have dreadful 5G issues and signal. I had perfect usage on my physical sim so I know it's not the local coverage in my area. Data is so slow now and half the time I have no Internet at all. Calls also keep droppin...
How do I talk to someone?!
Oh my goodness, I am sick of trying to find a way to actually speak to someone in EE - I don't live near a store so I need a call. I have gone through the 150 call, through a variety of options, eventually got to the option of getting someone to phon...
Voicemail on iphones
Is it possible to delay the time a call is diverted to my voicemail, so I have time to answer the call? This cannot be done on the handset.
