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old invoice pdf

Necef
Contributor
Contributor

‎17-10-2021 04:14 PM

How can find my old invoices

0 Helpful
11 REPLIES 11
bristolian
EE Community Star
EE Community Star

‎17-10-2021 04:37 PM

Hi @Necef 

 

You can download your previous 24 monthly bills via your myEE online account.

0 Helpful
Necef
Contributor
Contributor
In response to bristolian

‎17-10-2021 04:47 PM

doesnt work
0 Helpful
Jon_K
Former EE Employee
In response to Necef

‎18-10-2021 08:05 AM

Hi @Necef.

 

What happens when you try to download a bill?

 

Do you get an error message?

 

Jon

0 Helpful
Necef
Contributor
Contributor
In response to Jon_K

‎18-10-2021 11:01 AM

there is no option which is dowload on your deskop screens

0 Helpful
Jon_K
Former EE Employee
In response to Necef

‎18-10-2021 11:11 AM

Thanks @Necef.

 

Are you loading an individual bill before trying to download it?

 

Jon

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Necef

‎18-10-2021 11:18 AM

Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Necef
Contributor
Contributor
In response to Jon_K

‎18-10-2021 12:35 PM

no

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Necef

‎18-10-2021 12:40 PM

Which is it? It's 1 or the other.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Necef
Contributor
Contributor
In response to XRaySpeX

‎18-10-2021 12:41 PM - last edited on ‎18-10-2021 01:19 PM by EE Community Moderator

your advice doesn't work and I am getting angry, I will leave your company as soon as possible.

 

I need my old invoices .... Your page does not work

 

Can you understand me

0 Helpful