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new contract letter

matt-edwards
Contributor
Contributor

‎08-09-2018 08:44 PM

hi I'm thinking of joining ee. and want to get my partner a new phone as hers is all smashed. but as it's a surprise I was wondering if I apply online and collect in store will there be any welcome letters sent to my home address?

0 Helpful
6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

‎08-09-2018 09:18 PM

@matt-edwards: It should all be done by emails to you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Chris_B
EE Community Star
EE Community Star

‎08-09-2018 10:04 PM

@matt-edwards  Why not just purchase at the store. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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XRaySpeX
EE Community Star
EE Community Star
In response to Chris_B

‎08-09-2018 10:08 PM

Lack of statutory cooling-off period for changing your mind?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Profile closed
Not applicable
In response to XRaySpeX

‎08-09-2018 10:20 PM - edited ‎08-09-2018 10:22 PM

If you are a brand new EE customer, even if you order online or over the phone, your very first bill is always posted to you (as well as being available to download).

 

From what I can remember though they are sent in a fairly generic white envelope.

 

You will receive that a couple of days after setting up the plan though.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎08-09-2018 10:23 PM

Are you going to get it in your name or her name?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
matt-edwards
Contributor
Contributor
In response to XRaySpeX

‎08-09-2018 10:38 PM

it will be in my name

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