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my phone

alihaig144
Visitor

‎14-09-2021 07:15 PM

why has my iphone been switching itself off at least 50 times and restarting it is so annoying i cant use my phone at all

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎14-09-2021 07:24 PM

@alihaig144  Sound like you need to do a factory reset via iTunes on a pc and DFU /Recovery mode.    What iPhone model is it ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Jon_K
Former EE Employee

‎15-09-2021 07:44 AM

Hi @alihaig144.

 

Welcome to the community.

 

In addition to @Chris_B's questions and advice, how long have you had the phone?

 

Is there any damage to the phone?

 

Jon

0 Helpful