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lost my phone

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Leandro2
Visitor

‎03-12-2021 08:21 PM

lost my phone I need to getting a new SIM card but no one answer

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1 SOLUTION

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nick_ro
Valued Contributor
Valued Contributor

‎03-12-2021 08:59 PM

All you can do is ring 08009566000 select option 1 and then option 1 again for lost and stolen and you will be asked for your mobile number.

 

You will then be connected to the lost and stolen team.

 

If there is a wait, keep on holding because its important to bar your sim and bar your handset to prevent unauthorised use. You will be sent a replacement sim card. 

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nick_ro
Valued Contributor
Valued Contributor

‎03-12-2021 08:59 PM

All you can do is ring 08009566000 select option 1 and then option 1 again for lost and stolen and you will be asked for your mobile number.

 

You will then be connected to the lost and stolen team.

 

If there is a wait, keep on holding because its important to bar your sim and bar your handset to prevent unauthorised use. You will be sent a replacement sim card. 

0 Helpful