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lost my phone

steve2404
Explorer

ive lost my phone , but ive got an old phone in my draw but i really need the number is there anyway i can order a sim with my number on it again from ee

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@steve2404   Yes because your requesting a replacement SIM card not a new SIM card 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@steve2404   You have to call customer services and request a replacement SIM card.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

would it be my same number as the one in my lost phone

Chris_B
EE Community Star
EE Community Star

@steve2404   Yes because your requesting a replacement SIM card not a new SIM card 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Hi, I lost my phone and i dont have a sim cart to coll you. Please sent me a new sim cart and a new phone because havea insurence with you.

James_B
EE Community Manager
EE Community Manager

Hi @MSTOYKU,

 

Welcome to the EE Community. 🙂

 

Sorry, we can't access your account via the community. Please get in touch with Customer Care as soon as possible to report your phone lost. You can call Customer Care from any phone, or chat online via the link above.

 

James