For up-to-date information and comments, search the EE Community or start a new topic. |
29-09-2021 10:47 AM
Hello
My iPhone 7 on EE won’t make or receive calls. When I dial out i get silence (but looks like call connected), or it rings and immediately disconnects on answer. When I receive a call I can see it, but disconnects as soon as I try to answer.
Same problem with FaceTime and WhatsApp calling. Signal shows good and I have data/Wi-Fi working. I’ve tried all the recommended iPhone fixes (airplane mode/do not disturb/resets) but nothing working.
Is it possibly a problem with my EE network settings? Or is the phone the issue?
Thanks Henry
29-09-2021 01:21 PM
@Henry19 if this is over cellular data and Wi-Fi and various apps is definitely not the EE network. Have you tried factory resetting your device.