iPhone 7 Plus verizon

[Rastafue]

Hello I have an iPhone 7 Plus A1661 by Verizon Wireless (and American company) and when installing a Sim The EE only allows me called and texts, nothing to an Internet connection, they would know that configuration must be changed for it to work? or any other choice, thank you

[Chris_B · Accepted solution]

@Rastafue   On the device go to Settings>General>Profile and delete any profile that is there then restart the device. 

[Rastafue]

hi again, does that delete all the information from my device?

[James_B]

Hi @Rastafue,

Welcome to the EE Community. 🙂

No, that won't delete your data that is stored on the phone.

Thanks

James

[Rastafue]

Thanks chris, problem solved

[Rastafue]

Thanks James , problem solved

[Chris_B]

@Rastafue   Happy to help.