iPhone 13 delivery

[Mringram]

iPhone 13pro max according to EE order tracking I’m getting it tomorrow …..as I was informed on ordering….text from dpd….tacking says picked up from ee at 4pm but not being delivered till Monday….. what happened to next day delivery on day of release !!!!! And why is it taking 4 days…..I deal with dpd on my job and I know this item will arrive tomorrow in warehouse but will sort all weekend…..,,fumming

[Leanne_T]

Hi @Mringram 

Thanks for coming back to us.

If you can keep trying DPD will get this looked into for you.

Leanne. 

[Mringram]

Why do I have to? There you delivery partner surly you(EE) should me liking into this and providing me with answer 

[Leanne_T]

Hi @Mringram

Sorry we have no account access on the community, have you spoken to our Mobile Care team on 150?

Leanne.

[Mringram]

No I haven’t, and quite frankly after wasting my last days holiday by booking Friday off etc and the fact I’m so very annoyed about this it’s probably a good job I haven’t