iPhone 12

A3murphy
Valued Contributor
Valued Contributor

Hi, I still haven’t received any updates on where my iPhone 12 pro pacific blue 128gb is. It has been over 3 weeks now. Do I have a time frame?

5 REPLIES 5
James_B
EE Community Manager
EE Community Manager

Hi @A3murphy,

 

What was the date of your order?

 

Thanks

 

James

A3murphy
Valued Contributor
Valued Contributor
Read more
Hi


19th November 

Thanks

I had this too mine is 4 weeks now 

Katie_B
EE Community Support Team

Hello @A3murphy

 

Thanks for coming to the community. 

 

The current delivery guidance for the iPhone 12 Pro 128GB Pacific Blue is to expect despatch within 28 days. 

 

As soon as your order progresses and is ready for delivery you will be notified. 

 

Katie 🙂

 

 

 

Katie_B
EE Community Support Team

Hi @Fennjade

 

Have you spoken with our customer care team regarding your order?

 

Did you order the 128GB model?

 

Katie 🙂