cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

iPhone 12 pro

HarmanSB
Explorer

Can you give us a rough estimate to when your iPhone 12 pro’s will be restocked? Some are saying wait a week and others are saying wait a month?

 

could you give us a rough estimate thanks

8 REPLIES 8
Chris_B
EE Community Star
EE Community Star

@HarmanSB  If you have ordered this device then you’ll have to wait till a device of the model type you ordered can be allocated to you because you are next in the Q to receive that model type.  no point in asking how long will it be because EE doesn’t know what they’ll get on each shipment until they get that shipment.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
SClint
Investigator
Investigator

Ive waited a month so far and keep being told, within 28 days. What does that mean 28 days from order or from when they keep telling me?

 

Leanne_T
EE Community Support Team

Hi @SClint

 

Thanks for coming to the community.

 

Could you let me know the size and colour iPhone 12 Pro you ordered?

 

Also, what date did you order?

 

Leanne.

Hi 

I ordered an I phone 12 Pro 128gb in Pacific Blue on the 8th October 

Sorry 8th Nov 

iPhone 12pro

128gb

graphite 

 

Ordered 27th November 

Christopher_G
EE Community Support Team

Thanks, @SClint 

 

Due to limited stock availability, we are fulfilling all orders for the iPhone 12 Pro 128GB Pacific Blue on a first come first serve basis and are working with Apple to get this to you as soon as possible.

 

We are sorry for the delay.

 

Chris

Christopher_G
EE Community Support Team

Hi @HarmanSB

 

The estimated delivery guidance when you ordered was to expect dispatch within 28 days.

 

Chris