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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2883 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16029 Views
  • 51 replies
  • 65 Helpful

Cannot find link to add a £7 watch plan to my phone plan

I have searched high and low on the EE site and cannot find any where under My EE or My Shop etc to where I can sign up to the £7 watch plan? I have compatible phone and already have a Samsung Active 2 cellular watch so just need to sign up for the a...

techwiz by Explorer
  • 728 Views
  • 3 replies
  • 1 Helpful

Apple watch

I ordered an Apple watch 12 days ago, supposed to be delivered the next day. It's impossible to speak with someone and find out. I actually want to cancel my order now I am fed up.

MariaM11 by Explorer
  • 404 Views
  • 3 replies
  • 0 Helpful

iPhone 12 pro

I placed an order on the 26th novemebr. They said it will take 2 weeks. I am just confirming that this is the case? It’s been a week already so I want to know whether it’s going to be here next week or to cancel my whole order and go elsewhere as peo...

Where is my Order

I ordered a phone on Monday 30th november, I was told it will be delivered on the 1st December or 2nd latest, it's Friday and I haven't received a phone or even a order number and they've taken the payment for it already

jb_1 by Visitor
  • 386 Views
  • 1 replies
  • 0 Helpful

Sim Card hasn’t arrived

I have ordered a SIM card and it has been nearly 2 weeks and I haven’t received my SIM card, I have received in the post my bill and direct debit however I am yet to even receive the Sim. I have not managed to get through on any mode of contact as my...

iPhone 12 pro

Can you give us a rough estimate to when your iPhone 12 pro’s will be restocked? Some are saying wait a week and others are saying wait a month? could you give us a rough estimate thanks

HarmanSB by Explorer
  • 1024 Views
  • 8 replies
  • 0 Helpful

new phone problem

hi, i have received my new iphone xr. i’ve put my eye sim in and all that is happening is ‘updating icloud settings’. it’s been doing this for 2 hours now. this can’t be normal. any advice?

JPeg1977 by Visitor
  • 469 Views
  • 1 replies
  • 0 Helpful

Resolved! Just upgraded a phone - incorrect sim has swapped

Okay so the title probably doesn’t make any sense. Our whole family is under the same EE account, we have three phones in total. My mum has just upgraded her phone, we put the new sim in her new phone and did the sim swap as directed. When prompted t...

saj5 by Explorer
  • 1863 Views
  • 3 replies
  • 2 Helpful

iPad

When will iPad 8th gens be back in to order