iPhone 12 pro

Bobbymair
Visitor

I upgraded to the iPhone 12 pro 2 weeks ago and haven’t heard anything ? Does anyone know how long I’m going to have to wait? I have a confirmation email but nothing else

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Beck8
Visitor

I’ve just received mine today exactly 5 weeks after ordering. Had nothing throughout from EE other than the confirmation email. Then received a notification from DPD yesterday saying it would be delivered today. Hopefully you won’t be waiting much longer. Mine is the 12 pro 128 in gold. 

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24 REPLIES 24
Nickym01
Contributor
Contributor

Hi, I upgraded mine on the 17th of November and still havent recieved mine.... Apparently between 16th and 21st but I'm not holding much hope. I'd expect your going to wait at the very least another 2 weeks 

AmyBollam-95
Contributor
Contributor

I’m waiting 6 weeks (I ordered on the 30th October) and still waiting. Cancelled and reordered the max as was guaranteed it was going to be here yesterday and still waiting. 

Beck8
Visitor

I’ve just received mine today exactly 5 weeks after ordering. Had nothing throughout from EE other than the confirmation email. Then received a notification from DPD yesterday saying it would be delivered today. Hopefully you won’t be waiting much longer. Mine is the 12 pro 128 in gold. 

I ordered exactly the same as you. Had a delivery window for the 9th-14th. And on the 9th went back to awaiting confirmation 

I ordered mine 13th November and it said dispatch between 9-14 dec, then went back to awaiting confirmation. Just checked today and it says expected dispatches within 24hours so hopefully I get mine soon 🤞🏼

Alex_S
EE Employee

Hi All,

 

You can check the current stock level for the iPhone you ordered by selecting the variant, size and colour.

 

If you have your order confirmation email, you can use your tracking details on the online order tracker.

 

Once your orders are ready to dispatch, you will receive a text from DPD with the delivery details.

 

 

Alex 🙂

 

Have you received your phone now as I ordered mine on the 20th November so only a few days after yours. Would appreciate a reply as I am waiting anxiously for my phone and wonder whether I will get it this side of Christmas 


Hi, not recieved mine that was ordered a few days before yours. I have an expected despatch date ofn16th-21st however im not holding out much hope

Thanks for getting back to me god this is frustrating I have never had this issue with phones on upgrade before obviously this is apples best selling phone hope you get yours soon mate