For up-to-date information and comments, search the EE Community or start a new topic. |
24-11-2020 10:30 AM
Hi
ordered iPhone 12 pro max 128gb Pacific blue on the 20th, 7 days delivery but no update yet. Any idea on time frames?
thanks
24-11-2020 11:43 AM
I’m in the same boat. Ordered on the 20th. Every time I call each representative says different things. Honestly. It’s a joke.
24-11-2020 12:33 PM
Hello @stuartasnowden and @Fozboz.
Thanks for ordering with us.
The current delivery guidance for the iPhone 12 Pro Max 128GB in Pacific Blue is available to order and to expect dispatch within 14 days.
As soon as your phone is on its way you will be notified.
Katie 🙂
24-11-2020 12:59 PM
Hi Katie my order is actually the 12 pro max in silver. I spoke to a colleague today and he said it had the delivery date of yesterday but I still haven’t received any information at all from DPD or EE.
24-11-2020 01:07 PM
@Fozboz the current guidance for the iPhone 12 Pro Max in Silver both 128GB and 256GB is to expect dispatch within 7 days from ordering.
The larger memory which is 512GB is to expect dispatch within 28 days.
Once DPD has your device you will receive delivery information.
Katie.
24-11-2020 02:10 PM
Is this the same for the pro max 128 gb Pacific blue? Was ordered on the 18th and was told 7 days delivery
24-11-2020 02:12 PM
Hi @Cj69.
I currently only can see the guidance for orders made from today.
Please allow the timescale which was provided at the point of sale.
Katie 🙂
24-11-2020 02:23 PM
I have it was 7 days and today is day 7