For up-to-date information and comments, search the EE Community or start a new topic. |
07-04-2021 09:04 PM
Hi is anyone else experiencing problems with charging their iPhone 12 Pro Max at all. I have to keep turning it off to get wireless charging and now that’s not even working and no cable will charge at all (all been tested on another iPhone) only had the fine less than 2 weeks and already really disappointed with it
08-04-2021 08:44 AM
Hi @Cookiemonster17.
Welcome to the community.
Have you tried more than one cable?
Do you get an error message, or does it just not charge?
Jon
08-04-2021 09:24 AM
08-04-2021 11:30 AM
Thanks @Cookiemonster17.
I'd recommend getting in touch with our Customer Care team about this.
They will be able to run additional troubleshooting and help you with the next steps if necessary.
Jon
08-04-2021 12:37 PM
Thank you Jon