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iPhone 11 screen frozen

Mickbray
Visitor

‎14-02-2021 01:18 PM

 
0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎14-02-2021 01:45 PM

@Mickbray  you must do this quickly,  press volume up let go press volume down let go then press and hold the power on button only let go when you see the Apple logo. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

‎15-02-2021 07:58 AM

Morning @Mickbray

 

Thanks for coming to the community.

 

Let us know how you are getting on after trying the advice from @Chris_B? 

 

Thanks 🙂

 

Leanne.

0 Helpful