For up-to-date information and comments, search the EE Community or start a new topic.
15-12-2020 06:51 PM
Hi, I ordered the iPad Air 10.9 inch almost two weeks ago, and the only correspondence I've had was to say you were awaiting stock. Has there been any updates as I have had no communication from EE.
16-12-2020 10:40 AM
Hi @Janehard01.
Have you checked our online order tracker to see if there has been any movement with your order?
Jon
16-12-2020 11:02 AM
The online order tracker just displays,
Sorry, we can't show your order details right now.
Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD.
16-12-2020 11:06 AM
Thanks @Janehard01.
I'd recommend getting in touch with our our Customer Care team about this.
They will be able to access your account and give you an update.
