iPad 2021

[Kanep]

Hi ordered my ipad 2021 last week, and said it was In stock, now when I put my order in tracker, it comes back as back order! How long does this normally take ? Cheers

[Katie_B]

Hello @Kanep. 

Thanks for ordering with us. 

What colour and memory size did you go for?

Katie 🙂

[xagentvfx]

Hey, never used this chat before but the technical support chat widget isnt popping up for me. How can I ask about an Ipad pro that hasnt been given a tracking number yet? Its so hard to find even an email support contact. 

Thank you

[Katie_B]

Hello @xagentvfx. 

Welcome to the community. 

Of course, what is your query?

Please also provide me with what iPad you ordered. 

Speak soon, 

Katie 🙂

[Kanep]

Hi it was the 64gb space grey thank you

[Katie_B]

Thanks for confirming @Kanep. 

The current guidance is to expect despatch in more than 28 days. 

As soon as your iPad is picked and is ready for delivery you will be notified. 

DPD will then also get in touch with your delivery time slot. 

Katie 🙂

[xagentvfx]

Hi,

Yes it was the iPad Pro 12.9 inch 5G 256GB Space Grey. 

Best,

[James_B]

Hi @xagentvfx,

When did you place your order?

Thanks

James

[xagentvfx]

Hey,

Yes on the 23rd September.

Best,

[Leanne_T]

Thanks @xagentvfx

If you give us a call on 150, the team will get your order looked into for you and give you an update 🙂

Thanks. 

Leanne.