The EE Community

Thats just great I've paused my wifi now i can't unpause it morons

Smart Hub Plus SH31B Router Firmware changelog

Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...

Refused a credit card because of EE

Furious with EE.Left EE in April but they did not close my account. They continued to send me bills and reminders. On every occasion I phoned them to sort it it out. I was willing to pay anything outstanding even though nothing was apparent in my acc...

Perk login problem.

I can't log in to Perk. The system doesn't accept my login details. So I can't get a discount code.

Home page has new symbol says welcome to EE ?

Today I have the EE on closed page when open phone as normal now I have a shamble on home page which says welcome to EE I have been with EE for years many so why ? And how to remove if I click it it won’t allow me to remove permission to stop notific...

We can't load this right now

I have had EE mobile for some years and there was never a problem logging in.  Since migrating from BT Broadband to EE broadband the app no longer works; I get a message 'Sorry there seems to be a problem'.  I have uninstalled the app and reloaded it...

Overseas and getting spendcap texts

I have an overseas data plan. I don’t have mobile call facility. I have had two texts from EE over the last two days saying I’ve tried to do something that will take me over my spend cap. I couldn’t have done anything as it was during the night. I ca...

Need P60 ASAP

I'm an ex employee and I need a P60 for last year but have no idea how to contact HR.It's my first time on here and I can see there's a lot of private messages being sent with this info, but don't have a clue where my inbox is, Thank you

Price increase

Hello, why is my monthly SIM card fee now £25 after 6 months, when it was £20 at first?

Intermittent broadband

Hi allI  am starting to get fed up with my broadband connection.....the router keeps dropping out( orange lights flashing etc) and it is now happening several times an hour over the past few day, and when I try to contact eeIt gets passed to be who t...