esim
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17-06-2020 08:51 PM
I have an iPhone 11 and iPhone 8+ both with EE on the same contract. As the iPhone has the ability to register with the 2 sim's I requested an eSim as was sent the QR code to install on the existing sim. The settings now show a primary and secondary number but
unfortunately they are both the same ( the primary number )
Any suggestions, I'm still waiting a response from EE
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18-06-2020 09:24 AM
Hi @BigBee.
Welcome to the community.
Do you have both an eSIM registered, and a new physical SIM with a different number?
Did you get the eSIM to replace the number you were originally using on the physical SIM?
Jon
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18-06-2020 10:55 AM
It then installed the 2 phones on the iPhone 11
Unfortunately it shows private and business with
the same number, the primary number
I have since noticed I cannot phone from the primary
number but it accepts calls to it
Brian
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18-06-2020 01:34 PM
Thanks @BigBee.
I'd recommend speaking with our Tech Gurus so they can take a look at your account.
They will be able to help you set up both numbers.
Jon
