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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

4g and hotspot not working

4g isn’t working and hotspot has gone. I have reset network settings several times, taken the SIM card out. Someone please help. 

Lglew1 by Explorer
  • 493 Views
  • 1 replies
  • 1 Helpful

Resolved! Pay as you go, no pack question

Hi guys, just wanting to put this question to you on behalf of my Dad.   My Dad has a none smart phone, that he uses very rarely, in the region of three times a year.   When he last topped up at the EE shop (which was back in 2017), he explained that...

Fatboy71 by Ace Contributor
  • 2770 Views
  • 13 replies
  • 13 Helpful

Sim only upgrade need to add nhs discount code

Sim only deal I was told I could add nhs perks code as at time of upgrade my perks account was locked I now have a code and within the 14 days cool off period how do I get the 20% nhs discount added 

Switched from Monthly contract to PAYG

Evening  I have recently ended my monthly contract and switched to a Pay as you Go Sim (the PAYG sim is not working). I called last Saturday to do this and an EE employee told me that this would be sorted in the week however it was not. My monthly co...

mpaul21 by Visitor
  • 501 Views
  • 1 replies
  • 0 Helpful

Old style pack renewal

I have an old style pack and have used all my data. I used to be able to renew it early by texting NOW. This no longer works, the only option is to buy an add-on, which is a much more expensive option than I get if I could renew the pack. I don’t wan...

How to power off 4GEE mini wifi

I have a one of the newish oblong mini  mobile WiFis. I haven’t had the need to use it much before ( lockdown eh!) but now it’s needed. But how do I power it off? the last square devices were ‘press & hold til all lights on then press again’ but this...

Past-it by Investigator
  • 3023 Views
  • 1 replies
  • 1 Helpful

Slow data speeds

Hi, I’ve just joined EE and moved over from Three, I’ve noticed in my home location RM111NA the signal to be poor, and speed tests show about 2mb down and 0.4 up! Looking at the coverage checker it shows I should receive full 4G signal and status che...

a_ukboy by Established Contributor
  • 732 Views
  • 8 replies
  • 1 Helpful