Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

S10+ Ceramic delays

Hey, Seen lots of posts regarding people not getting delivery of their new S10+'s when expected, so i thought i'd offer my experience too. I called 150 on the 2nd of March to upgrade to the ceramic white version, and told to expect delivery on the 8t...

Davafer by Investigator
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  • 2 replies
  • 1 Helpful

S10+ / DPD - Why is my delivery delayed until Monday?

So I preordered my S10+ on tuesday (a little late, sure).I didn't receive any confirmation of the upgrade from EE - other than the transaction for the early upgrade fee leaving my bank immediately.I've been chasing for some form of confirmation each ...

Samsung S10 Plus Pre-Order Delivery Delayed till Saturday 9th

So I pre-ordered my Samsung S10 Plus 128 GB Ceramic Black in early February. There was some confusion on Wednesday 6th when I received a text from DPD and an Email from EE saying that my device would arrive on the 7th (a day before release) this was ...

Mwikala by Investigator
  • 1498 Views
  • 8 replies
  • 0 Helpful

staff compliment

I want to compliement a member of your staff - Amy Perryman. She has just helped me upgrade my current handset and she could not have been more helpful, clear, delightful and fantastic at her job. Please pass this message on to her manager - she is a...

asoden by Visitor
  • 1171 Views
  • 2 replies
  • 0 Helpful

Resolved! I Pre Ordered an S10 but the advisor got my email wrong

Hi All I pre ordered an S10 but the advisor got my email wrong when inputting an order (it was just an upgrade, they could havebjust taken my email from MyEE account). The order still went though (due today but delayed like many others) but I didn’t ...

Jmorgo7 by Investigator
  • 1850 Views
  • 3 replies
  • 1 Helpful

Where is my pre ordered S10

I pre-ordered the S10 and an email was sent to thank me for my order. I have not received any emails or texts since the day I placed the order. Has it been delayed? Is it coming today? Is anyone going to explain what is happening?

NBphone by Visitor
  • 678 Views
  • 1 replies
  • 1 Helpful

DPD

Still no tracking info or anything from DPD concerning delivery of S10 plus even tho EE tracker says dispatched.......so no idea if I’m getting delivery today ...

Gazzaing by Established Contributor
  • 1717 Views
  • 16 replies
  • 0 Helpful