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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Order

Hi, I’m currently with o2 but my contract is now up and I’ve seen a better deal on EE. I ordered a phone online yesterday just after 1pm. I received an email straight after with a xko number but I haven’t received anything since then. How long does i...

Zaraja by Contributor
  • 690 Views
  • 3 replies
  • 1 Helpful

Resolved! Despatch upgrade

Hi, I upgraded my phone online last night, provided my card details to pay the upfront amount and received a confirmation email but I've heard nothing since and the money hasn't gone from my account. I was expecting at leadt a despatch email and an e...

clo84 by Investigator
  • 2284 Views
  • 10 replies
  • 1 Helpful

Enjoy delivery

How can i change my delivery from enjoy delivery to just normal delivery. I dont need an expert to show me how to set my new phone up 

Updgrade

Hi, I applied online for my upgrade as it said I was able to upgrade. I done my order yesterday around this time and got sent an email saying Thanks Shannon xxxxx we have your order but I have heard nothing back since and I am just wondering when I a...

Claming gift

I've lost my receipt for my phone and can't claim the gift. What else can I do to get the gift.

Resolved! How long until my order arrives?

Hi.I ordered a Good As New iPhone XR on Friday 1st October. I have received a confirmation email of my order, but there is no information on exactly when, or how long until, it will be delivered. I can't find any information to help - does anyone who...

New device has been previously opened and used

The Saturday just gone I was visiting London and stopped at the Shepards Bush store as I have been wanting to get a new tablet.  Go in and speak with someone about the s5e, they go and check the stock room and come out and say they only have one but ...

PIXeL_92 by Investigator
  • 1370 Views
  • 6 replies
  • 1 Helpful

Free Chromebook Pixel 4/4XL - Proof Of Sale

- You have purchased a Pixel 4 or Pixel 4 XL from an eligible retailer between 15th October and 28th October 2019*- You are submitting your claim after 14 days but before 45 days from receiving your qualifying purchase*- You have a digital copy of yo...

Trade in Query

I received an email confirming my trade in pack is being sent to me, however there is a 14 day wait the phone I have ordered & the cut off day does not allow time for the phone to arrive. I do not want to have to pay the £175.00 fine. Is the email co...

NicolaWx by Visitor
  • 608 Views
  • 1 replies
  • 0 Helpful