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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2469 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15062 Views
  • 51 replies
  • 65 Helpful

My Replacement SIM, monthly

Hi, I lost my iPhone and had phoned up last Friday, asking for a replacement SIM to be delivered to my home address. Today is Monday and I haven't received anything yet. Could you please tell me where is my replacement SIM, please? Kind regards,Hoang...

Samsung s20 ultra

Ordered the s20 ultra on the 13th March, I understand there is a great demand, would just like an estimate on delivery ?

purchase through website

Good morning, I would like to know about my order an iPhone 11 pro 256 gb plus a mobile unlimited data plan. I made the purchase on the website on Friday and when I try to track it says it is not possible Pass information on my order and ask to try l...

Lilica by Contributor
  • 499 Views
  • 1 replies
  • 0 Helpful

iPad Pro 11” awaiting confirmation

Hello, I hope you are well in these difficult times and I apologise if I come across as impatient but I’m stuck at home with nothing to do! Last night I ordered the iPad Pro 11” 2020 (space grey) (128 GB) and my order is still awaiting confirmation, ...

Order Confirmation

Hi I order my phone upgrade on Thursday the 26th of March and have received no tracking details or confirmation that the courier has received my new phone, I understand with COVID-19 that delivery’s will be delayed but would like some update on my ph...

WillP97 by Explorer
  • 567 Views
  • 3 replies
  • 1 Helpful

Payment page failure

Keep trying to buy product on EE page today but when I get to final payments page it comes up with an error. Is EE payments down today?!

papco by Investigator
  • 994 Views
  • 5 replies
  • 0 Helpful

phone upgrade

help with an upgrade, i ordered a phone on thursday and was told 24 hours!also this was a trade in and now after 2 emails and text you guys are telling me that if you don't receive my phone by the 10th then the contract is void and i will be liable £...

Upgrade to Note 10 Out of Stock when it was low stock... :-(

HI EE  I went through an early upgrade for the Samsumg Note 10 based on the fact that you have them in stock albiet "Last few" however when I gained the confirmation order it said you are out of stock... I need to understand when it will arrive as I...

Resolved! Upgrade

Hi, I was about to purchase a new device but on the last step after confirming my bank details an error occurred and the message said page couldn’t be found! Ive tried this process from beginning several times! Does any one know what’s wrong?