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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3042 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16442 Views
  • 51 replies
  • 65 Helpful

Ear buds Plus claim

Does anyone know where to find the file/document/image to attach when claiming the Ear Buds Plus after ordering the S20 phone? ive sent what EE suggested and this has been refused.  Thanks

Robbie5 by Visitor
  • 515 Views
  • 1 replies
  • 0 Helpful

Oder delivery

Hi, I placed an order for my upgrade via text yesterday, when I asked when my order would arrive I was told it would arrive today. I received my confirmation email but have not received any emails from dpd confirming delivery etc. Any help will be ap...

CharB93 by Visitor
  • 495 Views
  • 1 replies
  • 0 Helpful

Problem with order?

Hi, I purchased an upgrade 1 week ago. I have had an email verification of EE receiving the order, but haven't had any updates since. I suspect there may be an issue, and have tried calling support, but can't get through (understandable given current...

Jamie6543 by Investigator
  • 748 Views
  • 9 replies
  • 0 Helpful

Early upgrade

I upgraded on Friday to an iphone 11 through the early upgrade, I have not received any update texts, my ee hasn't updated, cant find any information on this order anywhere, the money hasn't come out my account. I have the order number and proof of p...

Kay3160 by Visitor
  • 591 Views
  • 1 replies
  • 0 Helpful

My Replacement SIM, monthly

Hi, I lost my iPhone and had phoned up last Friday, asking for a replacement SIM to be delivered to my home address. Today is Monday and I haven't received anything yet. Could you please tell me where is my replacement SIM, please? Kind regards,Hoang...

Samsung s20 ultra

Ordered the s20 ultra on the 13th March, I understand there is a great demand, would just like an estimate on delivery ?

purchase through website

Good morning, I would like to know about my order an iPhone 11 pro 256 gb plus a mobile unlimited data plan. I made the purchase on the website on Friday and when I try to track it says it is not possible Pass information on my order and ask to try l...

Lilica by Contributor
  • 531 Views
  • 1 replies
  • 0 Helpful

iPad Pro 11” awaiting confirmation

Hello, I hope you are well in these difficult times and I apologise if I come across as impatient but I’m stuck at home with nothing to do! Last night I ordered the iPad Pro 11” 2020 (space grey) (128 GB) and my order is still awaiting confirmation, ...

Order Confirmation

Hi I order my phone upgrade on Thursday the 26th of March and have received no tracking details or confirmation that the courier has received my new phone, I understand with COVID-19 that delivery’s will be delayed but would like some update on my ph...

WillP97 by Explorer
  • 599 Views
  • 3 replies
  • 1 Helpful