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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2995 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16267 Views
  • 51 replies
  • 65 Helpful

Number Port

Hi,  I've requested a number port and provided my PAC code using the online form twice. Both times I've received email indication that the transfer will occur within 48 hours but nothing has been done after nearly 2 weeks of the first request. This b...

Transfer from Tesco to EE

Hi,I got a new handset (iPhone from Fonehouse on an EE Contract.I sent the PAC from Tesco to EE on the 6th May (and again on 12th May)To-date, I have not received a text from EE, and if I go in to my new phone (with EE Sim fitted) and change the pho...

KaelahD by Explorer
  • 2944 Views
  • 2 replies
  • 0 Helpful

Samsung Galaxy Watch

Is Samsung Galaxy Watch, 46mm watch compatible with iPhone X?

Yak by Visitor
  • 566 Views
  • 1 replies
  • 0 Helpful

Resolved! pac code Switching from 3 to ee - why hasn't it been actioned

Hi, Im trying to bring a number over from 3UK to EE. Have filled in the details on line to port my number over. Told it will take 2 working days. and even revived an email form EE, then 10 days later nothing has happened. I Just need some confirmatio...

asifx by Investigator
  • 2124 Views
  • 6 replies
  • 1 Helpful

Online upgrade

I upgraded my sons sim only contract on the 29th of April. I got the confirmation email saying you guys had the order but nothing since then. It was only a sim up grade so no new device or anything why is it taking so long. I get that things a diffic...

Alan421 by Visitor
  • 500 Views
  • 3 replies
  • 0 Helpful

Sent PAC but no transfer yet

On Sunday, I got my PAC code from Virgin (where the number that I want is) and sent it to EE (via the web form) where my new phone’s plan is. I received an email confirming my pac code delivery but it has been 4 working days and I haven’t heard anyth...

Samsung active

Hi,I've ordered a samsung watch and on my email it said it would be dispatched in 1 day I haven't had any other emails with a delivery day. Would you be able to let me know my delivery date? 

Apple Pencil 2nd Gen

Good morning,I've added an Apple Pencil to my plan, it was showing in stock. I had the order confirmed on the 29th of April but then got another email the same day to say EE were out of stock. Since then I've heard nothing. Any idea when I'm likely t...

Cannot make calls

Hi I've just had my number ported over on Monday and im still unable to send or receive calls Can anyone help  Thanks 

Help with update

Order number: xxxxxxxxxxx   was supposed to be an update but the website had problems when I ordered it and it’s come through with a new number. Can you help? It’s my son’s phone but attached to my account.