Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2664 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15638 Views
  • 51 replies
  • 65 Helpful

Delayed upgrade orders

I upgraded yesterday and was given the option of having superfast delivery. The available time-slot was 2-4pm. I've received confirmation of the order but no further communication and no delivery. Appreciate that deliveries may be disrupted at the mo...

Moving from EE Business to EE Personal

My business contract comes to an end in three weeks. We are moving one number from the business account to a new personal account. The personal account is up and running and we want to keep the same phone number. However the PAC number provided by EE...

CalvinRH by Visitor
  • 6338 Views
  • 2 replies
  • 1 Helpful

Number Port

Hi,  I've requested a number port and provided my PAC code using the online form twice. Both times I've received email indication that the transfer will occur within 48 hours but nothing has been done after nearly 2 weeks of the first request. This b...

Transfer from Tesco to EE

Hi,I got a new handset (iPhone from Fonehouse on an EE Contract.I sent the PAC from Tesco to EE on the 6th May (and again on 12th May)To-date, I have not received a text from EE, and if I go in to my new phone (with EE Sim fitted) and change the pho...

KaelahD by Explorer
  • 2867 Views
  • 2 replies
  • 0 Helpful

Samsung Galaxy Watch

Is Samsung Galaxy Watch, 46mm watch compatible with iPhone X?

Yak by Visitor
  • 553 Views
  • 1 replies
  • 0 Helpful

Resolved! pac code Switching from 3 to ee - why hasn't it been actioned

Hi, Im trying to bring a number over from 3UK to EE. Have filled in the details on line to port my number over. Told it will take 2 working days. and even revived an email form EE, then 10 days later nothing has happened. I Just need some confirmatio...

asifx by Investigator
  • 2066 Views
  • 6 replies
  • 1 Helpful

Online upgrade

I upgraded my sons sim only contract on the 29th of April. I got the confirmation email saying you guys had the order but nothing since then. It was only a sim up grade so no new device or anything why is it taking so long. I get that things a diffic...

Alan421 by Visitor
  • 492 Views
  • 3 replies
  • 0 Helpful

Sent PAC but no transfer yet

On Sunday, I got my PAC code from Virgin (where the number that I want is) and sent it to EE (via the web form) where my new phone’s plan is. I received an email confirming my pac code delivery but it has been 4 working days and I haven’t heard anyth...

Samsung active

Hi,I've ordered a samsung watch and on my email it said it would be dispatched in 1 day I haven't had any other emails with a delivery day. Would you be able to let me know my delivery date? 

Apple Pencil 2nd Gen

Good morning,I've added an Apple Pencil to my plan, it was showing in stock. I had the order confirmed on the 29th of April but then got another email the same day to say EE were out of stock. Since then I've heard nothing. Any idea when I'm likely t...