Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15516 Views
  • 51 replies
  • 65 Helpful

Resolved! Ported number not showing in settings

I've switched EE contracts from business to personal and had to go the long route by pac number out to another network and then back in again to keep my old number.  I was notified that the port back in had happened yesterday. I rebooted my phone a f...

kar999 by Skilled Contributor
  • 7388 Views
  • 14 replies
  • 0 Helpful

Pointof ee community?

I dont get the point of EE community . Never seen any actual help yousont have account access and can never provide any scruslhelp and advice ither than call 150 great help

Delivery error

Hi, I ordered the iPhone 11 Pro Max yesterday around 11am then later got a “successful EE” delivery email with a reference number and order number. The website said dispatch would be within 24 hours as it was “on its way” however it comes up as error...

Tiannap3 by Visitor
  • 411 Views
  • 1 replies
  • 0 Helpful

Active 2 watch

wonder if anyone can help?  got an active 2 watch lte. Not able to send or receive texts in standalone mode. Calls and Internet are working fine, please advise

Mobile sim into WiFi device

Hi There, Can I use EE mobile sim into a Huwawei portable WiFi device or have to get data sim?I read somewhere in 2018, a net neutrality rule  was passed to treat all sims equally whether for mobile or WiFi device. thanks 

aleedoc by Visitor
  • 956 Views
  • 1 replies
  • 3 Helpful

Smart Watch use on Go Further plan.

I have the go further package. Will my LTE Samsung Galaxy watch work with my go further package, in the countries listed: USA, CANADA, MEXICO, AUSTRALIA, NEW ZEALAND? thanks.

Placed an Order via LiveChat and I have had no confirmation?

Hello! I went on the Livechat to ask some questions about a product and then the agent offered to place the order for me. He took all my details (address, number, card details). We went through all of that and he said that the order was placed and wo...

Shann95 by Visitor
  • 495 Views
  • 1 replies
  • 0 Helpful

Upgrade problems

I ordered an upgrade at the end of last week and received a confirmation email immediately. The website said it would be available for shipping within 24 hours, but I've still not heard anything. I expected a delay because of lockdown, but I've notic...

Compliment to Jack Garvey

Hi.  I'd like to say a massive thank you to Jack Garvey for going the extra mile to help my Dad out.  Jack was empathetic to my Dad's situation and enthusiastic about getting it resolved.  My Dad who is 85 had been contacting EE for the last 3 days t...