Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15592 Views
  • 51 replies
  • 65 Helpful

My order

Ordered iphone 11 2 days ago. Phone came today no problems. But i was meant to get a pack containing a phone case and screen protector included with my insurance. It wasnt in it

Jamesy2 by Investigator
  • 466 Views
  • 1 replies
  • 0 Helpful

PAC Code

Hi guys, I have sent EE 3 messages now to get my PAC code however I have t had any reply. Can anyone else help me out how to get this please  regards 

Bigjboy9 by Investigator
  • 923 Views
  • 5 replies
  • 1 Helpful

order

i ordered a sim only contract yesterday online. I order from EE as I was assured delivery would be today. I have not had a confirmation email. Really good start!!!

vjh235 by Explorer
  • 454 Views
  • 3 replies
  • 1 Helpful

Phone number and text numbers different

Morning.  I have a hauwei p30 Pro and just ported my number over from 3 this morning.  I had a text from EE to say the number had been swapped, however my phone number has been ported and is the one I wanted to bring me.  Texting, however, is the sim...

Buying a new handset on SIM only dead

I've just changed from a monthly contract to SIM only to save some money, and am currently using my old handset.  Can I buy a new handset separately and keep my SIM only deal?  Do I need to put my current SIM card into the new handset, or tell EE I'v...

No text from DPD

Ordered a TV Monday received confirmation and moneys left account. Havent received initial text from DPD confirming next day. Nothing in app either despite email from EE saying its on way. Didnt get a next day text or a delivery slot text for previou...

Delivery not arrived

Hello I placed an order on 02.06.2020 as an upgrade and paid an upfront cost for the phone plus chose to get it next day with a expert set up option 03.06.2020 it hasnt arrived and all the tracking page is stating is that no order dates cant be found...

Apple pencil actually out of stock?

Ordered an apple pencil at the begining of may it said it was in stock confirmed my order and everything, got an email ten minutes later telling me it was out of stock. I've tried tracking my order number but it told me it couldn't track it, any idea...

Resolved! Saving sent texts on Doro 5030

My Doro 5030 will not save 'sent' texts. I have selected setting of "Phone"  for both phonebook and messages storage. Because it will not save sent texts I have no record of what was sent to whom. EE chat line has just suggested doing the very settin...