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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2661 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15588 Views
  • 51 replies
  • 65 Helpful

Buymobile.net help

Hello all,I am due an upgrade and unfortunately EE cannot get me an offer directly as they don’t do the handset I am after however, I have seen a great deal on the handset I want on buymobile.net still with EE! I have never dealt with these before so...

Friends and Family upgrade

HiPlease can someone confirm if I upgrade through the EE App to a "As Good as New handset" which is £5 cheaper than the normal plans, will it still honour my F&F discount? Online it seems to show that it will, yet, when speaking to an advisor on the ...

dkp19 by Explorer
  • 515 Views
  • 3 replies
  • 0 Helpful

Mobile network switch back on

Hi my simcard had been switched off over the weekend due to an overdue bill. I went in to ee store today and paid my bill and the employee told me the network would switch back on in a couple of hrs I am still waiting for it to come back on could u h...

Upgrade delivery

Hii recently upgraded to a smart plan on iPhone 11 so I can get iPhone 12 when it’s released . Got an email confirmations it’s on it’s way about 13:16 today but not had tracking number or order number and it’s supposed to be here tomorrow any help ch...

Dav656 by Visitor
  • 445 Views
  • 1 replies
  • 0 Helpful

Upgrade

Hi I have recently placed an order for the iPhone 11 as an upgrade as my contract is due to end however I have not yet received an email to say that this has been processed. I have had trouble upgrading previously as my EE app says that I am not elig...

Scoleman by Explorer
  • 467 Views
  • 3 replies
  • 0 Helpful

Changing my information

HI Guys i have recieved an email telling me to call EE with some details about my order form but when i check on the website it says nothing is wrong but i had already recieved a confirmation email telling me that everything went through. Then a day ...

taygan by Visitor
  • 431 Views
  • 2 replies
  • 0 Helpful

Stac Code

Hi I am not sure if I am on the right forum or not, but hopefully, I can get some help. On my original order for a pay monthly sim card I put the Stac Code on it, however, this order somehow did not get processed by EE. After speaking on live chat wi...

WendyR48 by Contributor
  • 795 Views
  • 6 replies
  • 1 Helpful

Resolved! Upgrade sim

Posted in the open: @Kjp6890 wrote: Hi I'm new to all this I just wondered, I have upgraded my phone and they sent me a new sim card, how do I get this to new sim card to work in my new phone and why would they of sent me a new sim?

XRaySpeX by EE Community Star
  • 1679 Views
  • 1 replies
  • 0 Helpful

Can I Use my own phone when getting a phone contract?

Hi everyone so I have a question I would like to know the answer too! (I tried ringing EE today to ask but was on hold for 40 minutes so gave up!) I want to get a cheaper contract I'm currently paying £34 a month (SIM Free, I Bought my phone outright...

John115 by Explorer
  • 596 Views
  • 1 replies
  • 0 Helpful
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