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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2974 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16184 Views
  • 51 replies
  • 65 Helpful

Need more data for 4g router not sure best option?

Hi everyone I'm new to the community and wondered if I could ask for some advice?Please bear with me as I am not very technically minded and due to health conditions have poor concentration which is making it hard for me to decide regarding my data u...

Cancelling contract if while not the account holder

Hello   I have a sim only contract with EE, however this is managed and paid for by someone else. Due to changing circumstances, I would rather pay for and manage my own contract, while keeping the same phone number.  Is there a way in which I can ca...

RingRing by Visitor
  • 1646 Views
  • 1 replies
  • 2 Helpful

Resolved! Joining EE

I've received my new SiM and apple watch, but waiting for my number to be transferred and for the watch SIM to be activated. How long does this usually take? Lines are constantly busy.

Flynn2 by Investigator
  • 1974 Views
  • 4 replies
  • 0 Helpful

Waiting for new phone, no updates

Hi, I upgraded online last Friday. I had a confirmation email and nothing since. Nothing was said that there might be a delay...I double checked this. Is it possible to find out if the order will be coming soon current device is struggling? Many than...

Hilsrk by Visitor
  • 492 Views
  • 1 replies
  • 0 Helpful

Resolved! changing to nano sim

Have had a pay-as-you-go with EE for some years. It's on a use-within-180-days contract. Now have a new phone that takes a smaller, nano sim. Is it possible to be sent a nano sim for the new phone and keep my same phone number - and remain on the sam...

JAAK by Visitor
  • 2997 Views
  • 4 replies
  • 1 Helpful

Compliment

I’m not sure where to post this but I would like to give my compliments to Tracy from the Newcastle call centre. She was so helpful and friendly and was happy to sort out all of my queries immediately. She has honestly made my day.Thank you Tracy! 

Still waiting for my new phone to arrive

I ordered an upgrade online last saturday and the order status has been stuck on "order confirmed" for 3 days now. Why is it taking so long to process and when can I expect to get the new phone?

l_farmer1 by Investigator
  • 765 Views
  • 7 replies
  • 0 Helpful

SIM Plan Unlimited £27 UPG - fair use

Hi, a couple of questions with regards to 'unlimited'.I have just upgraded my sim to SIM Plan Unlimited £27 UPG.My account is showing a countdown from 100GB, with a bonus 20GB per month in free add ons.  1. Is my allowance per month truly unlimited, ...