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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2664 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15657 Views
  • 51 replies
  • 65 Helpful

Still waiting for my new phone to arrive

I ordered an upgrade online last saturday and the order status has been stuck on "order confirmed" for 3 days now. Why is it taking so long to process and when can I expect to get the new phone?

l_farmer1 by Investigator
  • 761 Views
  • 7 replies
  • 0 Helpful

SIM Plan Unlimited £27 UPG - fair use

Hi, a couple of questions with regards to 'unlimited'.I have just upgraded my sim to SIM Plan Unlimited £27 UPG.My account is showing a countdown from 100GB, with a bonus 20GB per month in free add ons.  1. Is my allowance per month truly unlimited, ...

Replacing eSim never arrived

I have ordered a replacing eSim TWICE in the last 3 weeks but it has never arrived. My address is correct and I have got messages to confirm my requests and to evaluate my satisfaction! Do I need to stay on the line for minutes to just ask why is you...

Bomber81 by Explorer
  • 467 Views
  • 3 replies
  • 0 Helpful

Compliment

Hi Just wanted to say a big thank you to EE agent who helped with the new homephone and broadband for my 90 year mother in law. We were especially appreciative  of the sensitivity of the agent in checking on Mums needs. Also the respectful call later...

Add on order delivery

Good morning, Yesterday afternoon I added on a fit bit versa 2 to my contract. I have checked my EE account and had found it on my add ons saying £18 extra a month which is correct. The issue I am having is that I have no received any emails about th...

order update

I placed an order for IPad Pro 12.9 on 23 June expecting it to be dispatched within 7 days as per web page, I've still had no message from EE, can someone please update me on when I can expect Ipad?

Hazel66 by Visitor
  • 427 Views
  • 1 replies
  • 0 Helpful

Ordered iphone 11 pro max 5days ago but no updates

I have odered iphone 11 pro max midnight green 64gb 5days ago and i didnt get any updates execpt order confirmation and it was showing a upfront cost of £50 and i received otp and everything but no transaction is done.......can anyone tell me when my...

Hi

Hi

Haruna by Explorer
  • 762 Views
  • 2 replies
  • 0 Helpful